Get ready to cruise!
Your new Magnum e-bike is just steps away from being road-ready.
Complete your product registration to activate your 1-year limited warranty and claim your free cargo basket:
![](http://magnumbikes.com/cdn/shop/files/cargo_rack_image.jpg?v=1724849551&width=1880)
Download your comprehensive product manual here:
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Videos & Guides
Low Rider 2.0 Assembly
Cruiser 2.0 Assembly
Using your Magnum display
How Can We Help?
Your e-bike questions, answered.
What are the top features of the Cruiser and Low Rider?
Both the Magnum Cruiser 2.0 and Low Rider 2.0 offer impressive features for e-bike enthusiasts:
- Range: Up to 50 miles on a single charge
- Motor: 500W, speeds up to 25mph
- Riding modes: Throttle and pedal-assist
- Gearing details: Shimano 7-Speed
- Brakes: Front and rear hydraulic disc
- Comfort: Suspension fork, comfort grips and saddle, wide tires
- Accessories: Kickstand, rear rack, accessory mounts, front and rear lights
Cruiser vs Low Rider: Which e-bike is right for you?
Choose the Cruiser for a classic beach cruiser feel, or opt for the Low Rider if you prioritize easy on-and-off access. Both models deliver the same great performance and comfort for your e-biking adventures!
- Magnum Cruiser 2.0: Standard best-in-class electric beach cruiser design
- Low Rider 2.0: Features a step-through frame for easier mounting and dismounting
How do I claim my free cargo basket?
To claim your free cargo basket ($110 value), follow these steps:
1. Purchase a Low Rider or Cruiser e-bike at any Costco location.
2. Register your product with a valid frame number. You can register by clicking HERE.
3. Once registered, your free cargo basket claim will be processed.
To see more details about the cargo basket, visit its product page by clicking HERE.
How can I get support for my Magnum e-bike?
Our expert support team is based right here in Salt Lake City, UT, at our headquarters. They're not just customer service representatives – they're e-bike experts who can answer any questions you have and provide solutions to keep you rolling.
To contact Magnum Bikes, you have a variety of options:
1. To visit our help center for answers to common questions and issues, click HERE
2. To submit a support request through our online portal, click HERE
3. Email us at Info@MagnumBikes.com
4. Call us at 323-375-2666, Monday through Friday from 8:00 AM - 6:00 PM Mountain Time
Whether you need help with maintenance, have questions about your e-bike's features, or need assistance with anything else, our Utah-based team is ready to provide top-notch support.
How do I turn on my e-bike?
Your e-bike has two power buttons:
Battery Indicator Button: This larger button is located directly on the battery. It's used only to check the battery's charge level and doesn't turn on the bike.
Bike Power Button: This button turns on your e-bike. It's located on the display control module on the left handlebar, just below the DOWN button. To power up your bike:
- Find the pencil eraser-sized button
- Press and hold for 3-5 seconds
How far can I ride before needing to recharge?
The range you can achieve depends on factors such as your e-bike model, battery charge, and the terrain you're riding on. Both the Cruiser and Low Rider—similar to most Magnum bike models—can travel up to 50 miles or more on a single charge, which means most rides you’re covered.
Where are Magnum e-bikes designed?
Magnum e-bikes are thoughtfully designed in Salt Lake City, Utah, by our dedicated team of e-bike enthusiasts. Our headquarters in the heart of Salt Lake City serves as the hub for all our design and innovation efforts.
Designed by riders, for riders right here in Salt Lake City, Utah.
Magnum E-Bikes Are Made Different
Our focus on quality, value, and service remain unmatched.
Quality
Built right and ready to ride.
Value
Everybody deserves to ride better.
Service
250+ Dealers to keep you riding for years.