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Magnum Bikes has partnered with SureBright to offer complete peace of mind with comprehensive protection against accidents, mechanical breakdowns, and wear & tear - all with $0 deductible.
Protection Plans backed by
Protection Details At a Glance
Get comprehensive coverage including accidents, mechanical breakdowns, and wear & tear with 2, 3, or 5-year protection plans - all backed by 24/7 support.
*E-bike batteries are not included in the extended warranty protection as they are considered consumable items that naturally degrade over time, similar to other wear items.
Complete Coverage
Full protection against accidents, mechanical and electrical failures, with coverage for all major components including motor, cables, controller & accessories.*
Zero Deductible
No out-of-pocket costs for covered repairs or replacements. Quick 5-minute online claims process available 24/7.
Flexible Protection
Cancel your plan anytime on a pro-rata basis. Your protection includes a replacement or reimbursement guarantee if repairs aren't possible.
FAQs
What's the difference between the included warranty and an extended warranty plan?
Our standard 1-year manufacturer's warranty covers defects in materials and workmanship for essential components including the frame, motor, battery, display console, and controller. The extended warranty plan provides additional protection beyond the standard warranty, covering accidents, mechanical breakdowns, and wear & tear for up to 5 years. Learn more about our standard warranty HERE.
What does the extended warranty plan cover?
The plan covers unforeseen damage from accidents like falls and impacts, plus comprehensive protection for mechanical and electrical breakdowns. This includes your motor, cabling, controller, and accessories. The plan also safeguards against wear & tear that affects your e-bike's functionality.
Are batteries covered under the warranty?
No, e-bike batteries are not included in the extended warranty protection as they are considered consumable items that naturally degrade over time.
What happens if my e-bike can't be repaired?
If we're unable to repair your e-bike, you'll receive either a replacement or reimbursement for covered issues.
Are there any deductibles or fees?
No, there's a $0 deductible for all covered repairs or replacements.
How do I file a claim?
Claims can be filed online in just 5 minutes through via Surebright's online portal at https://customer.surebright.com/.
Can I cancel my warranty plan?
Yes, you can cancel your plan anytime on a pro-rata basis.
How long can I protect my e-bike?
Protect your e-bike with flexible coverage options: 2 years, 3 years, or 5 years.
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